As a chocolatier, you put a lot of time and effort into creating one of the most delicious and famous confections of all time. So you want your chocolate creations to be treated with the utmost care when they are delivered to their destination.
At a time when customer satisfaction is paramount, it is crucial for the gift recipient to receive the candy in perfect condition.
Delivering chocolate is an art in itself. This is particularly important for intricately designed pieces such as rose-shaped chocolates or holiday-themed candies. Chocolate delivery in Melbourne is a particularly thriving business given the city’s long and flavorful chocolate history.
Luckily, there are a few ways to keep things running flawlessly.
Here are five surefire ways to deliver chocolates without melting them in transit.
1. Know the melting temperature
The average melting point of chocolate is between 30-32°C (86-90°F), but this can vary depending on the specific ingredients in your creation. Because chocolate is a foodstuff, it is classified as a perishable commodity. Be aware of the weather conditions during your estimated shipping week so you can decide if it’s a good day to ship or not.
For example, if it is unusually hot outside, it is not advisable to send in the chocolates as they could melt. However, note that this is only acceptable to those who have flexible delivery times. Otherwise you have to keep your delivery promise on the same day.
When it comes to chocolate, there are a few things that can affect the melting point. One of these is the chocolate variety, with darker chocolate having a lower melting point than milk or white chocolate. Another reason is the amount of cocoa butter in chocolate, as this fat helps lower the melting point.
Perhaps the most important factor, however, is the ambient temperature. In general, hot climates cause chocolate to melt more easily than cold ones. As a result, countries like Venezuela and Ghana, where cacao trees thrive in tropical conditions, tend to have lower melting points for their chocolates.
In contrast, Switzerland and Ireland, which have cooler average temperatures, tend to have higher melting points and so Swiss and Irish chocolate are adjusted accordingly. Of course there are always exceptions to this rule, but in general climate is an important factor in determining the melting height of chocolate.
2. Keep chocolates cold before wrapping
Whether or not you can move the shipping schedule, it’s important to chill your chocolates before shipping. This preserves its integrity. However, some chocolates should be kept at room temperature to preserve their flavor, so make sure you determine whether or not your chocolates should be refrigerated.
Always keep your chocolates away from direct heat or light. If your delivery has a long way to go, it’s a good idea to put in frozen gel packs to keep them fresh. Classroom.com emphasizes that you should store those ice packs in plastic bags so that condensation doesn’t affect your chocolate’s packaging.
3. Plan the delivery
Have a checklist of everything you need to prepare before planning your shipments, like packaging materials, shipping costs, and permits. Most chocolate companies avoid shipping on weekends and holidays due to the heavy traffic and higher volume of packages that are in transit.
Let your customers know the schedule ahead of time and let them know the shipping cost to ensure faster processing.
If possible, contact your courier and let them know when to collect the package. Make sure your box of chocolates is properly sealed, have all the necessary documents ready and let them know it is a sensitive item.
4. Be strategic with your packaging
Chocolate delivery packaging should be both pretty and practical. You want the chocolates to arrive safely, but you also want them to look nice when opened. Here are some packaging materials to consider:
- Insulated Box – There are many types of shipping boxes for your chocolates. Choose between cardboard inserts, pallet shipping bags and our bags. Make sure your box is at least twice the size of what you’re shipping to allow room for protective material to wrap around it.
- Bubble Wrap – Used to stabilize the inside of your packaging. Bubble wrap minimizes the effects of bumpy roads on your chocolates.
- Ice Packs – Sealed in plastic bags, these ice packs help keep your goods cool and act as a portable refrigerator.
- Other Packaging Material – Whether it’s a ribbon, soft cloth or cards with your company name on them. Don’t forget to include your branding in the packaging. You can also add specific instructions on how best to store or consume the chocolates.
5. Offer fast delivery
Due to the low melting point, chocolates should be delivered quickly. Many couriers would suggest that chocolates should only be shipped overnight or next day. If possible, opt for same-day delivery as there is less chance of the confectionery melting during shipping. Follow this advice: the shorter the delivery time, the better!
Food (or chocolate) to think about
There is nothing quite like knowing that your customers were happy with their purchase because they received your handmade chocolates in perfect condition.
Identifying the factors affecting chocolate shipments is critical to keeping your business running and preventing supply breakdowns in the future. And don’t forget to order flowers too!
After all, these are the things that create customer loyalty and trust.