5 ways to improve your quality management!

With the increasing number of ways to bring products to market and fierce competition aimed at turning consumers’ heads, it’s important to stay ahead of the curve in your quality management game.

Not only can this be achieved with the offering, product or service you offer, but it is imperative that you take the right actions. Things like quality testing, consumer product testing, and Social Compliance Audits, depending on which industry you work in, ensures that you meet certain standards and criteria. But also to ensure your buyer or consumer is investing in the best they can find.

Here are five ways to up your game when it comes to delivering what’s expected…

Remember, customers expect to purchase qualifying products

It is important to keep in mind the fact that there is plenty to choose from and the market is competitive. A customer does not necessarily have to buy your product. So, in order to give yourself the best chance of attracting their business, you must do everything possible to ensure that what you offer is qualified to do its job or serve its purpose well.

Logistical efficiency is also important. Quality controls at various stages of the production process can help you monitor product quality to ensure requirements are met and to support on-time delivery.

Make sure every procedure goes well at every stage of production

If just one cog in the wheel fails, the entire machine can fail. There’s no point in excelling in one area or specialty and falling behind in another because you haven’t addressed the simple basics.

With the right quality control inspection systems, processes, and procedures in place, you can monitor product quality to reduce risk, improve efficiency, and ensure compliance with contractual or regulatory requirements.

If you have the opportunity to build a stronger and more resilient business that has the potential to grow and outperform your competition, why wouldn’t you? The goal should be to deliver consumer products that are really as good as you say they are, and that means taking care of every step of the production process.

Pre-production inspections can be a good starting point for your quality control strategy. Pre-production inspection is a type of quality control inspection performed before the production process starts to evaluate the quantity and quality of raw materials and components and whether they meet product specifications.

Avoid recalls and damage to your reputation in the event of defects

A good solid warranty is always appreciated. The knowledge that a product has been tried, tested and inspected for possible damage or imperfections is widespread in the mind of the consumer or end user, which is why it makes sense to invest in an outside quality assurance company.

No one wants to deal with defects, and while nothing is 100% perfect and error-free, steps can be taken to reduce the likelihood of defects.

It’s better to get things right early on than to waste time later adding complications and repercussions to other areas of the business or service.

They say there’s no such thing as bad PR, but no one wants to hear about a product that’s been recalled. It’s really not good looks for your business or brand reputation. It’s easier to lose a loyal customer than to gain one.

When you welcome a new customer, you gain their trust and belief that your product or service will serve them well and address a specific want or need. If that doesn’t happen, you’re breaking your half of the deal and there’s no excuse for not delivering the highest possible standard of product.

For production controls, also known as DUPRO, are a type of quality control performed during ongoing production. They are especially good for products that are in continuous production, have strict requirements for on-time deliveries, and for follow-up when quality issues are identified prior to manufacture.

Expect production and shipping delays

No more time for unnecessary things. In 2020 we live fast, always on the move and hardly stopping to think. Waiting for something to arrive is almost unacceptable in the eyes of a customer. They want it now and will go elsewhere to get it unless you can assure them of immediate arrival.

This makes delivery delays a major concern in a world where delivery is becoming increasingly important. It therefore makes sense to rule out disruptions in transport and logistics. Inspections before shipment are a good place to start if you’re thinking about delivering the best you can. They are an important step in the quality control process and should be a preferred method of checking the quality of goods before shipment.

Keep your budget and overhead low

Who likes to waste money? The answer is nobody. After all, it doesn’t grow on trees. Budgets are set for a reason and must not be exceeded. Having an external quality control service on hand every step of the way ensures you improve your quality management when it comes to creating and shipping the best products and is well worth the investment.

This way you know exactly what is happening on site and can keep a close eye on your suppliers. Improve your quality management game.

Author of the quality management game: HQTS group | Contact: [email protected]

Quality Management Game article and permission to publish here provided by HQTS Group. Originally written for Supply Chain Game Changer and published on August 21st, 2020.

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