are you resilient – Review of supply chain management




Through ·

are you resilient It’s not an idle question. If there’s one word I’ve heard at every supply chain event I’ve attended this year, it’s resilience. It is of course a reaction to the last few years in supply chain management. I think it’s fair to say supply chains have been knocked to the canvas more times than Rocky. What’s clear from our post-pandemic reviews is that the companies that demonstrated the ability to get off the canvas and thrive were the ones that invested in resilience before the pandemic
Pandemic – even if they didn’t use that term.

For example, I recently visited Medline’s supply chain team at their new state-of-the-art 1.5 million distribution center. One of the things I found most interesting was that the team touted the $500 million investment it made in additional inventory to ensure it can serve its healthcare customers. They now carry around $4 billion worth of inventory across the network. When it looked like we were about to go on strike, Medline was able to reassure its healthcare customers that the supplies needed for patient care were already on the warehouse shelves.

It is also clear that resilience does not just happen. It’s an investment in people, process and technology, and a best practice that must be applied in order to be ready when the next disruption – whatever that might be – hits. For example, J&J CPO Len DeCandia recently told me that we’ve all invested heavily in customer relationship management at the expense of supplier relationship management.

Through ·

are you resilient It’s not an idle question. If there’s one word I’ve heard at every supply chain event I’ve attended this year, it’s resilience. It is of course a reaction to the last few years in supply chain management. I think it’s fair to say supply chains have been knocked to the canvas more times than Rocky. What’s clear from our post-pandemic reviews is that the companies that demonstrated the ability to get off the canvas and thrive were the ones that invested in resilience before the pandemic
Pandemic – even if they didn’t use that term.

For example, I recently visited Medline’s supply chain team at their new state-of-the-art 1.5 million distribution center. One of the things I found most interesting was that the team touted the $500 million investment it made in additional inventory to ensure it can serve its healthcare customers. They now carry around $4 billion worth of inventory across the network. When it looked like we were about to go on strike, Medline was able to reassure its healthcare customers that the supplies needed for patient care were already on the warehouse shelves.

It is also clear that resilience does not just happen. It’s an investment in people, process and technology, and a best practice that must be applied in order to be ready when the next disruption – whatever that might be – hits. For example, J&J CPO Len DeCandia recently told me that we’ve all invested heavily in customer relationship management at the expense of supplier relationship management.







November 7, 2022


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COVID &Milk COVID-19 &Milk Johnson & Johnson &Milk
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