Arrived at Carrier Meaning

When you order a new pair of dance shoes online, you don’t really think about how those shoes will get to you. All you really care about is the expected delivery date. Of course, if you want more details, you can always track the order using the tracking number you received when the order shipped. And if you’re really desperate for those shoes, you can opt to get delivery status every time the package moves an inch.

One status update that you may not understand is the one that reads “Arrived at carrier facility.” Here’s what this mysterious tracking status means and how it affects your delivery date.

First things first: what is a freight forwarder?

That’s easy. A freight forwarder is just another name for a shipping company. For your e-commerce order, the carrier can be FedEx, UPS, DHL, or USPS. Your package can also start with a carrier and then go the “last mile” with your USPS mail carrier.

Each carrier has their own format for creating tracking codes and may use different terminology in their tracking apps to describe the delivery status of your order.

How do carriers track packages?

After you place an order, the ecommerce seller’s software automatically routes the order to their warehouse or fulfillment center for processing. Fulfillment centers, also known as 3PLs (third-party logistics providers), store goods for e-commerce retailers in large, well-stocked and technically equipped warehouses, where they “pick and pack” orders for shipment. Here your dance shoes are “picked” from the shelf and “packed” in a bag or box.

A 3PL like ShipMonk uses proprietary software to automatically select the best carrier based on price, destination, and delivery speed selected at checkout. Our software platform can be integrated into the shipping company’s platform. The 3PL generates a shipping label that assigns the package a unique barcode and tracking number in the carrier’s tracking system. This barcode is scanned each time the package is loaded onto a truck or taken to a new location. Because of this, you may receive tracking updates every day with statuses such as “In Transit” or “Arrived at Carrier”.

What is a carrier facility?

A carrier facility is a large warehouse that acts as a regional hub for the carrier, whether FedEx, UPS, DHL, or USPS. These carrier facilities are similar to distribution centers; They receive bulk mailings of packages from other regions of the country and sort them into smaller vehicles for delivery to specific addresses in their own regions. For example, packages destined for New York could be shipped to a UPS carrier in New Jersey, where they are sorted and loaded onto smaller trucks for delivery to Manhattan.

Packages traveling internationally or across the United States may spend time at more than one carrier facility, each located slightly closer to a package’s final delivery location. In this case, you may receive a notification each time your order arrives with a new carrier.

Will this affect my delivery date?

In most cases, a stopover with a carrier has already been factored into your package’s estimated delivery date, so no; A notification that your package has arrived with a carrier would not indicate a delay or problem of any kind. As freight forwarders are all about improving logistics, this usually means that your package will take the fastest and most economical route to your home.

Occasionally, and particularly during the peak holiday season, congestion can occur due to the high volume of packages being shipped and the limited number of trucks and labor available. Extreme weather is also a common delay in the winter months. Because of these and other factors, your package may spend more time than expected in a transit facility. If you’ve tracked your package and it hasn’t moved in a few days, contact the carrier. Most carriers offer a way to get help locating a lost or delayed package.

If you are an e-commerce retailer and your order management system is integrated with a shipping platform, you can also choose to receive notifications if there is a longer than expected delay between scans or if the carrier issues a delivery exception. Even if the delay isn’t your fault, you’re in a better position to fix the problem than your customer – and they’ll thank you!

We have that

A 3PL like ShipMonk has multiple fulfillment center locations that help reduce transit time and shipping costs by helping ecommerce businesses stock goods closer to large, densely populated areas. This way, your ecommerce orders can sometimes avoid transport setups entirely. Give your eCommerce business the reach of multiple national and international fulfillment center locations and the benefits of a best-in-class 3PL software platform.

Contact a ShipMonk team member today for a software demo or to learn more!

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