FourKites partners with Sony Network Communications Europe to help corporate shippers provide an enhanced customer experience

Supply chain visibility company FourKites has partnered with Sony Network Communications Europe.

The partnership will integrate data from Visilion – Sony’s real-time cargo and asset tracking solution – with FourKites’ real-time end-to-end visibility platform. This collaboration will help enterprise customers solve their most complex use cases.

Now customers can view FourKites’ real-time data for shipments in transit and in the yard along with Visilion’s real-time, granular data on cargo location and condition to provide accurate Estimated Times of Arrival (ETAs) and improved end-customer experiences.

With ongoing disruptions to the global supply chain – including port congestion, port and rail strikes, global conflicts and more – businesses need more meaningful insights to mitigate avoidable delays and damages and keep goods moving to their final destinations.

Real-time visibility and actionable analytics into shipment location, temperature and status are critical, especially for companies in the consumer goods, food and beverage and pharmaceutical industries that ship products that require specific transportation conditions to maintain quality .

“Companies today require more high-quality, real-time supply chain data,” said Nimesh Patel, Vice President of Global Alliances and Partnerships at FourKites. “Sony’s Visilion solution provides an additional layer of granular data on the contents of containers and the status of sensitive and/or temperature-controlled shipments. Our partnership will ensure that this data becomes more accessible than ever to businesses around the world.”

Visilion, Sony’s real-time cargo and asset tracking solution, includes shock, tilt and temperature detection capabilities to ensure goods are properly handled and maintained at the right temperature and humidity levels during transit, reducing losses be reduced.

This functionality, combined with FourKites’ dynamic ETA for all modes, gives shippers a complete view of potential disruptions and product loss for goods in transit. Additionally, FourKites’ international tracking capabilities, along with Visilion’s sensor data, provide an additional dimension of granular visibility of sea containers, which often embark on complicated multi-stop voyages.

“FourKites’ shared commitment to industry-leading innovation, product quality and industry collaboration made them the obvious partner for us,” said Erik Lund, Head of Tracking Division, Sony Network Communications Europe. “We look forward to working together to provide our mutual customers with integrated supply chain data to enable better decision making and ultimately more efficient supply chain operations – in Europe and around the world.”

Over the past year, FourKites has seen record growth in its Europe, Middle East and Africa (EMEA) markets, delivering 97% YoY growth in shipments in October 2022. The number of customers tracking loads with FourKites in EMEA grew 40% over the same period, while the number of carriers tracking shipments increased 50% over the same period.

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