Great Expectations: Delivering Customer Experience and Fulfillment Profitability

Through Jeff Sexstone, Ingo Schroeter and Marc Palazzolo · November 2, 2022 Shippers continue to face significant supply chain and margin pressures as the pandemic-accelerated rise of e-commerce disrupts fulfillment models across a variety of product categories. Direct-to-consumer (DTC) demand remains strong despite 8% inflation and recession concerns; According to Insider Intelligence, U.S. e-commerce sales … Read more