ThanksX delivery service! – Supply Chain Game Changer™

In March 2020 real estate investor/tax analyst Carlos Colon (a native Philadelphian raised in Puerto Rico) decided to bring an idea of ​​his to life; one that built up in his heart for a long time.

Realizing that (due to COVID-19 quarantine regulations) many of his peers would housebound with nothing to do and nowhere to go – Carlos wanted hand back to the community via an altruistic (and mission-centric) peer-to-peer delivery service. One day he asked his wife, “What is the expression in American culture used to show gratitude when a chore or task is done on behalf of someone else?”

Soon after, #ThankX was born: Concierge Community Couriers (based in our own Philadelphia)! “Thanks to[s]“ stands for gratitude; “X” stands for Express!

Local Designers and Project Managers Wanted, Carlos Colon and Bruce Leto, Jr. (from Design With Artisan, Villanova Business School MBA Candidate) partnered TOGETHER in March 2020 to turn Colon’s dream into reality. Leto’s business school and project management background would serve as the right “architectural fit” to ensure the appropriate help is engaged.

First, Leto decided to create Carlos’ website through his web design company – Design With Artisan (top rated Wix company in the Philadelphia area). The website would generate interest in the app and provide a platform for members/companies to connect. In addition, allows couriers and drivers to sign up as accredited ThankX drivers.

Next, Leto connected Colon with an app developer (Divine Digital Agency) who created an effective, engaging and interactive app – now available for download in the iTunes, Apple and Google stores (“ThankX”)!

Eventually, with the help of Villanova Business School, Professor Jose Palomino, Colon and Leto worked on the To the right messaging for the ThankX brand: “You need it? I understand it. Delivered.” Not only would these messages directly link to the delivery/courier aspect of ThankX; but also the community element, which is just as important!

ThankX is for that inspire gratitude and hope by empowering communities (and small businesses) to partner and work together. From local corner shops and delis to Whole Foods locations/warehouses in Philadelphia, ThankX conveys the message of personal delivery by giving back in a benevolent way.

Gratitude is important because as Carlos puts it, “What you give is what you get.” The Creator (God) is the greatest source of energy there is. Carlos believes it is spiritually important that we know how to say “thank you” – beyond words! Being thankful is inseparable from generosity!

Inspiration and success are; but by no means new to Colon – with an impressive, multi-faceted CV. He started his professional life as a truck driver in 2000 and traveled the US for almost 8 years in search of a better future. In 2012, Colon branched out into another company by acquiring franchisees with Los Taxes Franchise Corp. and opened several offices to serve the Philadelphia and South Jersey area.

During his years of hard work and dedication, he has volunteered, sponsored, and worked with numerous organizations, pageants, and fundraisers to give back to the community. Building on his own previous successes as an entrepreneur and businessman, Colon embarked on ThankX as a project to empower, inspire and connect the local communities in Philadelphia, South Jersey.

Leto and Colon, from very different backgrounds, have joined forces to ultimately capitalize on a “humane” element that has been missing during the pandemic and related political affairs.

ThankX would be a channel for customers to send goods/packages to each other safe, individual, and efficient Behavior. These deliveries would comply with COVID-19 safety regulations AND encourage a sense of community (through charitable, personalized drivers and grateful recipients).

As Colon puts it: “Every delivery has a unique story – from the sender to the recipient!“Additionally, it ensures that drivers selected to work at ThankX embody ThankX’s mission and community-focused vision. As Carlos puts it, “Our drivers must be customer centric and a personalised, warmand unforgettable delivery experience.”

The ThankX team not only strives to connect people with requested packages; but also the growth of small businesses through partnerships and support bridge local communities – Carlos’ employees are the cornerstone of his vision.

This is the unique differentiator of ThankX from Amazon and GoPuff – the lavish, personalized element of every courier delivery. “Our drivers really care about the people they serve,” explains Colon.

How does ThankX work?

Suppose Juan wants to ship medication from North Philadelphia to his abuela, who lives across the Walt Whitman Bridge (in a COVID-19 safety compliant manner). Juan logs into the ThankX app; plans its delivery date; selects a delivery address and a collection method/address; and with a click of a button – ensures Abuela receives her medicines safely, efficiently and individually.

Inventory is held and sourced from local corner shops, delis, pharmacies (CVS), and larger entities (like Giant, Whole Foods, etc.), making B2B ThankX partnerships essential. while this is primarily a delivery service (via Procurement).ThankX does not purchase any products unrelated to its Express Shipping.

Often, ThankX couriers balance their workload between in-person (P2P) deliveries and contracted deliveries from warehouses to stores, parts manufacturers, contractors, etc. Per Colon: “It’s important for us to have multiple delivery platforms — to keep the drivers busy and the community to keep needs met!” Drivers wishing to enroll (either full-time or part-time) can visit and fill out a driver application form – must be in possession of a valid driver’s license.

Currently, ThankX works with several major Philadelphia department stores and focuses primarily on shipping to the PA/NJ regions. Customer response has been relatively high, although ThankX is really hoping for a blogger or major influencer to showcase their impactful message and create more bumps!

ThankX inspires hope and gratitude in turbulent times like the COVID-19 pandemic. Visit for more information and the app download link!

ThankX article and permission to publish here provided by Bruce Leto Jr. Originally written for Supply Chain Game Changer and published September 14, 2020.

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